نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشیار گروه جغرافیا و برنامه ریزی شهری، دانشگاه آزاد اسلامی، سمنان، سمنان، ایران
2 دانشجوی دکترا جغرافیا و برنامه ریزی شهری، دانشگاه آزاد اسلامی سمنان، سمنان، ایران
چکیده
کلیدواژهها
عنوان مقاله [English]
نویسندگان [English]
The increase in population and its increasing growth in cities has caused many problems for citizens. Environmental and noise pollution is one of the most important problems. One of the effective ways to reduce these problems is to use public transportation. The aim of this study was to evaluate the factors affecting the satisfaction of Semnan bus system. In order to analyze the data and test the hypotheses, SPSS software, T-test and inferential statistics method (Pearson correlation coefficient) were used. It is a city in Semnan. And the selected sample size is 50 people. Findings show that in the first hypothesis, the component of improving the reduction of waiting time for buses with an average of 3.26, the component of the number of buses with an average of 3.24 and the component of quality of heating and cooling system in buses with an average of 3.21 and in the hypothesis The second component is the increase of working hours and service with an average of 3.25, the component of increasing the equipment and facilities available in the stations (presence of canopies, benches, lighting, etc.) with an average of 3.22 and the component of increasing the internal equipment of buses such as seats , Bus bars, accuracy and color with an average of 3.19 were ranked first to third. The results show the very poor quality of the current situation of bus services in Semnan, which reduces the use of this system and in order to create satisfaction in using this transportation system, it is necessary to increase services.
کلیدواژهها [English]